FBST Lesson 2 Quiz
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Question 1 of 6
1. Question
Most family businesses treat customers like they are
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Question 2 of 6
2. Question
According to research, what percent of companies lose money on their bottom 10% customers
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Question 3 of 6
3. Question
In the Meridian Method, an “A” great customer is:
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Question 4 of 6
4. Question
After determining your Great Customers, the most important step is
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Question 5 of 6
5. Question
After ABC customer analysis, a common mistake is to:
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Question 6 of 6
6. Question
When developing your ABC plan, you will have best results by setting a target, plus assigning accountability and deadlines for each step.
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